Customer Testimonials

Stacks S.

I have been a customer of this location for years and they never fail to make me happy. The service area team members are great and keep me well informed of everything. They are very accommodating for appointments also.

Matthew B.

Great service. We have been using them for years. Convenient. Online scheduling. We usually wait at the dealership for repairs so the free WIFI and waiting room definitely helps pass the time and also login for work.

Selena C.

I live about an hour away and came for my first oil change. Initially I was told I had to drop the car off and couldn’t wait. When I called back someone was very nice and accommodated me by moving my appointment time so I could wait. This location was very informative and very thorough with my car. I barely had a wait time. I highly recommend this location for all of your needs.

Erin F.

They have provided me with the best service since I bought my vehicle. Very thorough and when they ask a time that I would like to have my car back it's always at that time. I also like the fact that if you need a ride to your place of employment they will take care of that for you too. So very pleased.

Matt M.

They did it again got me in and out and car inspected for another year. If you need service give Jim Sipala’s KIA of West Chester/Coatesville a Call. Their customer service is the best

Laura M.

Jim Sipala Service in West Chester is awesome! Excellent scheduling options, communication that’s reliable and available via text for up to date timing. Really appreciate their service to my vehicle, it’s a reason why I continue to LOVE my Kia!!

Brian G.

This was my first time at the kia of West Chester dealership for an oil change. Very courteous and professional from beginning to end.

Alyssa H.

I would highly recommend Kia of West Chester. Service is always done quickly and efficiently. The service department really takes care of you!

John F.

Pleasant buying experience from start to finish. Everyone in the purchasing process were professional. Thanks for the friendly service.