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Customer Testimonials

Rick Prince
Rick Prince
03:12 01 Jul 20
Excellent customer service, communications and Aa Service team that went the extra mile to get parts and warranty coverage. Highly recommend!
Marissa L.
Marissa L.
21:00 30 Jun 20
Realized that the car needed to be inspected and they got me in within the hour on the last day of the month!
Corrine Pertz
Corrine Pertz
15:35 27 Jun 20
Very polite, got me transportation home and back to pick up my car. Great experience!
Cecily Turner
Cecily Turner
18:39 05 Jun 20
I love love love them. Always professional, kind and helpful
Joe MacCready
Joe MacCready
16:59 23 May 20
In and out efficiently. Luke took good care of me.
Dave Godsoe
Dave Godsoe
21:52 18 Mar 20
Victor and Kelly were great. Recommend them to everyone!
Brittany Buonocore
Brittany Buonocore
16:46 17 Mar 20
Jason Cowan was our sales representative and was great to work with. He was honest and straight forward with vehicle pricing and answered all questions thoroughly (even the difficult ones since I am an Accountant). Jason is also a pleasure to please to workwith and is funny! Would definitely work with him again.
Rick Sierzega
Rick Sierzega
14:21 17 Mar 20
Victor was great to work with. He was very knowledgeable and got the information for us quickly. Even though he had another customer in the beginning, he made sure I knew I was a priority. The sales managers gave me a great deal and beat any other quote I got by a good margin. I wasn’t sure I was ready to move on a deal when I walked in but they gave me a deal I couldn’t refuse. Fairly quick process compared to previous car buying experiences. I will make sure to recommend this dealership and Victor to any family and friends who are in the market for a vehicle!
Ryan Frischmann
Ryan Frischmann
16:50 14 Mar 20
I’m always a bit hesitant when going to buy / look at a car - but the process here was easy, pressure free, and quick. Jason was great to work with, and made me glad I decided to trek out here from Philadelphia for the sale.
HARRY NAYLOR
HARRY NAYLOR
21:16 11 Mar 20
Tatiyana Porter and her team was nothing short of amazing! I didn’t believe I could be approved but they did it! Everyone thank you to everyone at Kia West Chester!
Sarah Bynum
Sarah Bynum
00:04 07 Mar 20
My Husband and I were looking for a bigger family car in hopes if expanding our family. Ryan at Kia of West Chester helped us find exactly what we were looking for! We love our 2018 Dodge Caravan, Ryan worked with our financial situation, he was able to find something that fit our budget. Thank you Ryan for all your help!
Kevin Lawrence
Kevin Lawrence
17:15 04 Mar 20
Fair, quick, great experience and very nice helpful team.
Tia Shelton
Tia Shelton
21:44 03 Mar 20
My man J. Blue hooked me up with a new car!!!!Thanks John
Jessica Yeingst
Jessica Yeingst
15:00 27 Feb 20
I had a great experience! All of people who helped me get my new car were very professional, friendly, and helpful. I am pleased with my new purchase and thankful to Kia of West Chester for making it happen.
Aaron Balsamo
Aaron Balsamo
13:10 27 Feb 20
Amir Carter in sales was great in understanding the kind of vehicle I was looking for and getting me there. Thank you to him and Eric in finance for putting together an acceptable deal for me.
Jorge Pizarro
Jorge Pizarro
03:22 27 Feb 20
Thank you Jason Cowan for working with us. Professionalism at is best while purchasing the vehicle but after not so much... Sorry just keeping it real.
Keshawn Cooper
Keshawn Cooper
00:34 26 Feb 20
I purchased a 2015 Kia Optima today and Ryan my sales representative was very helpful. He helped me find the right car that fits into my budget...He made me feel very comfortable I loved his attitude very nice and friendly
Matthew Morgan
Matthew Morgan
22:39 22 Feb 20
Tatiyana was great to work with!
Maurice McCray
Maurice McCray
21:26 22 Feb 20
Jason Cowan! Remember this man's name when you visit. I landed a new vehicle today with not so great credit. I am deeply appreciative of the attentive service and candor towards my financial position. Doubly, I am super happy with my new 2020 vehicle and look forward to keeping Kia of WC my new home dealership. Shout out to JS Kia West Chester team behind the scenes and Jason for making this dream happen.
STZ MALIK
STZ MALIK
06:02 22 Feb 20
Was a little hesitant about buying a new car but my AWESOME Saleswoman Tatiyana made me very comfortable and content with my purchase. She was very knowledgeable and patient through the whole process. Shout out to KIA of West Chester from the sales manager to the service department you guys rock. I would highly recommend KIA for your future car buying experience.
Rob Taylor
Rob Taylor
19:09 17 Feb 20
Mr. Steve Hayworth was very helpful excellent sales person took care of everything we needed highly recommended
Bob Shanner
Bob Shanner
23:42 15 Feb 20
Tatiyana (our sales associate) and Kelly (sales manager) were great -- polite, pleasant, responsive, and low-pressure. They answered our questions, and quickly verified information that we wanted to check (allowable weight on roof racks, towing power, etc.). We started quite far apart, of course 😆 , on the price of the car that we wanted and the value of our trade-in, but Kelly worked with us very pleasantly and respectfully, and seemingly in good faith. We only went back-and-forth about 3 times before coming to a deal that worked for us. Again, the process was low-pressure for us, and we feel like we came away with a great car at a good price. The service people whom we met were were all pleasant & helpful, as was Eric, who handled all of the paperwork to get it done. We will definitely go back to Kia of West Chester when we need another car.
Lindsay Grady
Lindsay Grady
21:25 15 Feb 20
Tatiyana is great! She was helpful and knows her cars well! It was an enjoyable experience purchasing my new car with her...
Sarah Berkey
Sarah Berkey
16:52 15 Feb 20
I came into Kia of West Chester today to talk about my upcoming lease ending. I wasn’t expecting to solve anything today, but thanks to Jason I am walking away with a new 2020 Kia Soul! Jason was very patient with me (and my million questions) and they were able to work with me to get to a comfortable/budget-friendly price point! Great experience - this is my 3rd car from here and an excellent place to do business!
Jessica boothe
Jessica boothe
21:41 13 Feb 20
Jason was awesome, got me into what I wanted at a price that was great for me!
lisalee
lisalee
15:48 13 Feb 20
A shout out to Jim Sipala Kia, in particular Ryan Busch and Steve Hayworth, who gave me excellent customer service this week. Thank you guys! It was a pleasure.
Sharon Bendel
Sharon Bendel
22:32 12 Feb 20
Steve was an excellent salesman. We were very pleased. I recommend kia to everyone.
Sadie G
Sadie G
20:49 12 Feb 20
Great . I recommend Tatiyana . Thanks for all your help !!!! 😁
ryan keough
ryan keough
16:14 12 Feb 20
Chris form Kia of West Chester was a huge help in buying a used car. Made the whole process nice and easy would definitely buy from him again.
Doug Tapscott
Doug Tapscott
16:24 11 Feb 20
The sales and service folks at Kia of West Chester have treated me very well. In 2018 I bought a left over 2017 Kia Niro and have been extremely happy with the car and care the dealership has extended to me. They are courteous, expeditious and a nice place to be during service.
Danielle Wright
Danielle Wright
17:11 08 Feb 20
Very professional. Loved my salesman John he was awesome and patient .Got me my new car!!!Very happy
Nicole park
Nicole park
00:06 08 Feb 20
Went in to see what our options were ending up with a new 2020 optima! Victor did amazing in helping us get the car we needed at the payment we wanted!
Simon Pierre
Simon Pierre
18:08 06 Feb 20
Everything was great with Tatiyana she was wonderful:) highly recommend
Ryan Busch
Ryan Busch
16:42 05 Feb 20
All My Peeps out there looking for a vehicle new or used, take a moment and visit KIA of West Chester and ask for My Salesperson Mr. Ryan Busch. I am telling you he is such a Gentle Soul and will really steer you in the right direction. I made a visit to KIA of West Chester and he was My Salesperson. I am telling All My Peeps I am Happy and Sporting a New Sorento 2020. So listen up and come on down to KIA of West Chester and chat with My Friend Mr. Ryan Busch.Sincerely,Katheryn McMullen.
Nicole Dean
Nicole Dean
00:59 01 Feb 20
Great Service
Jessica Furtado
Jessica Furtado
00:09 01 Feb 20
Jason and Jacob took the best care of me. I love my new car and I’m so grateful for you both. What an amazing experience! Thank you guys so much!
Staci D'Addario
Staci D'Addario
22:23 31 Jan 20
Jacob, the Sales Manager and Jason Cowan, the Sales Consultant were fantastic today. Friendly, worked with us on cost, and came out with a great deal. Leasing a beautiful Kia Sportage from West Chester. Stop by and see these two gentlemen!! They are outstanding.
Alexandria Maurizzio
Alexandria Maurizzio
01:27 31 Jan 20
I will 100% always recommend Chris B. to get the job done! Truly amazing and will work to get you where you want to be!! Thank you KIA!
Tiffany Richardson
Tiffany Richardson
17:46 27 Jan 20
Me and my fiancé just traded our 2013 dodge duart and we really wasnt looking forward to be put into a 2020 kia forte GT. We are very happy. Thanks to the sweet lady Bee and kelly for helping us get our beautiful car.
amy dionisi
amy dionisi
22:24 25 Jan 20
A great experience. Interactions with everyone there was great start to finish.
Abigail Fitzpatrick
Abigail Fitzpatrick
22:10 25 Jan 20
Walked in to explore options for a new vehicle. Thanks to Ryan and the sales team, we ended up making a deal on the spot. The process went great and the sales team was awesome.
Sherrise Snyder
Sherrise Snyder
17:53 25 Jan 20
Wonderful experience here!! John Blue was excellent and we felt very well taken care of. They went out of their way to help us in a challenging situation
Chris Bowden
Chris Bowden
19:39 21 Jan 20
Let me start by saying I walked into the door to a warm welcome from Victor Davis " highly recommended " I was in need of a new car and by the day was over I had a great car for an even greater deal come to kia west chester!
Sam Herr
Sam Herr
18:47 20 Jan 20
We had a great experience at the KIA of West Chester, John and Jason were very helpful and knowledgeable. We would definitely recommend the West Chester location as a great place to buy a vehicle. They deserve 5 stars. This is the 3rd KIA we bought here and had a great experience every time.
James Copperthwaite
James Copperthwaite
15:17 20 Jan 20
Had a great experience with John Blue, would definitely go see him again!
kathy bentley
kathy bentley
02:21 17 Jan 20
Dave Bentley was great! A big help.
Ed Hearn
Ed Hearn
20:48 16 Jan 20
Great place great price. Kyle was very helpful and friendly in obtaining a car and financial assistance. Love this place. I would highly recommend this place to my family and friends.
Jamie B
Jamie B
18:35 14 Jan 20
Amazing customer service, attention to details on the wants and needs of the client. Highly recommend visiting here for your next vehicle.
Ed Cobb
Ed Cobb
16:07 14 Jan 20
Great experience, was helped by Shane, Brad and then Jessie. Went in with a price in mind these guys saved me over $2000. Look forward to getting with them the next time I buy a car.
Edward Bradoc
Edward Bradoc
15:53 14 Jan 20
I bought a 2017 Kia Sorento from here recently and it was a great experience everyone is really nice would definitely recommend checking them out
AceBoog Senior
AceBoog Senior
15:51 14 Jan 20
Great service center..Been getting my oil changed their since I moved in the area..Finally decided to purchase a new car was nverous but they got me thru it lol thanks guys
9three1
9three1
15:48 14 Jan 20
Great Experience got a flyer in the mail one my prize and ended up buying a car and they gave me an additional 2850 bucks off can’t believe these guys will always try to buy from here
Michael Veasey
Michael Veasey
00:26 10 Jan 20
Victor helped us out of a situation we didnt think we were going to get out of with a horrific turn of events in our car that broke down while still in an existing loan. They did the impossible that other dealer ships couldnt. We were in and out after 2 visits because we took the car for the day to test when I didnt have a car so I could get to work the next day.
duane williams
duane williams
19:47 07 Jan 20
After shopping around all day for a car. Decided to check car gurus for any deals which took me to this dealership. Got a nice deal from Jason Cowan who is not only nice and knowledgeable but courteous as well. Making sure my payments weren’t too high. Will definitely be recommending this dealership to my friends and customers at work and direct them to Jason who is an amazing salesman
rpb5094
rpb5094
22:45 04 Jan 20
Chris Brousseau really looked out for me. Will definitely be returning for future service
Nicolaas Weggelaar
Nicolaas Weggelaar
17:24 04 Jan 20
Jason helped me find my very first car at Kia West Chester and really recommend to visit if you are out on search for a great car.
Melanie Williams
Melanie Williams
03:01 03 Jan 20
Came here a week ago just to see what my options were, wasn’t sure if I would even get a car, however I traded my 2014 Kia Optima for a 2020 optima. I must say Victor is one hell of a salesman not only did he help me but multiple other customers while still paying us all attention! All of the staff was very nice and welcoming. I would definitely recommend Kia of West Chester!
Kim Leonard
Kim Leonard
14:51 28 Dec 19
Needed to find a car ASAP and Victor was able to help me do just that while keeping my monthly payments under budget!
Mary Adams
Mary Adams
18:13 21 Dec 19
Had a really positive and fantastic experience! Leased my very first car at this location and I couldn’t believe how easy the process was!
Chris Long
Chris Long
16:47 20 Dec 19
Great service from Bee, who is new, but really friendly and did a great job helping me.
Cindy O'Barr
Cindy O'Barr
22:45 18 Dec 19
I just had an awesome experience at Kia of West Chester, Pa!!!! Steve & Chris worked an amazing deal for me!!! I'm thrilled!!!
Vincent Jason
Vincent Jason
19:33 18 Dec 19
Very beautiful people with apt professionalism and such a warmth. Their vehicles sell like hot cake because they seem down to earth with each step of the deal. Everyone's invited!
Nicole Stengel
Nicole Stengel
16:13 18 Dec 19
Victor was great! He was very polite and helpful, I would recommend him to anybody who is looking to buy a new car!! Excellent customer service!
Chanel Richardson
Chanel Richardson
01:50 18 Dec 19
Came here about a week ago and don’t regret it at all! My husband and I worked with Chris who got us into a brand new car in our price range and made the process as smooth as possible. And at the end of our visit Nick (I think that’s his name) in the finance department was amazing also!! Super funny and down to earth. Everyone was very helpful from the first phone call to the last paper we signed. I would recommend this Kia dealership to anyone looking for a good, reliable car.
David Laughead
David Laughead
20:11 16 Dec 19
I got a new 2019 Kia Forte S today.. The employees at Kia care about your finances and work with you to accomplish a deal we can both work with! I highly recommend coming to Kia in West Chester. Ask for Jason Cowan!!
Katie Mc
Katie Mc
20:11 16 Dec 19
Great experience. Jason cowan made it easy and worked with me.
Donna Helveston
Donna Helveston
16:40 14 Dec 19
Bought a Jeep today. Victor was great!!!
Mike Rayca
Mike Rayca
21:47 04 Dec 19
Victor was super helpful and honest in helping us to purchase a new car. Highly recommend this Kia dealership and Victor!
Thomas Weggelaar
Thomas Weggelaar
18:41 04 Dec 19
We came to checkout the new Telluride... 2 hours later everything is settled and we leave the lot in our new Telluride. Excellent service - everything clickingTHANK YOU!
Jaclyn Cook
Jaclyn Cook
20:45 03 Dec 19
I came in and needed an affordable deal in spite of my bad credit. The salesman Victor was polite, knowledgeable and extremely helpful. Because of the amazing staff, I am leaving in a 2016 car!
Aria Dopwell
Aria Dopwell
19:04 03 Dec 19
Jason helped me purchase my first car today and he gave the best service I’ve ever had!! I recommend everybody go here to get a good, inexpensive car with great service 🙂
Michele Bagnall
Michele Bagnall
16:55 03 Dec 19
Victor was amazing he worked miracles for me .I would highly recommend him. He was my Christmas miracle. THANK YOU VICTOR😃😃
Jennifer Kramer
Jennifer Kramer
21:06 02 Dec 19
Great experience and we got a great deal! We would really recommend our sales consultant Victor Davis-he did a great job! Only complaint is the music in the showroom is too loud and not appealing to all age groups.
Jerry Crepack
Jerry Crepack
15:09 01 Dec 19
I bought a new car about a month ago and the service was amazing I dealt with a lot of the members of the team in there that day but the saleswomen who helped me most with everything was Bonnie and she was truly amazing and very helpful and she still checks up to make sure everything is okay she is a very nice lady and if you stop in there she will do her best to get you in a vehicle because she did for me !!!
Steven Miner
Steven Miner
18:59 30 Nov 19
Jason Cowan got me into a brand new 2020 Kia Soul today and the experience was top notch. The process was quick and painless, if you want an honest, no-nonsense guy, go to him
Hollie Wack
Hollie Wack
18:26 30 Nov 19
Thanks Chris for getting me a wonderful deal today!!!!! Excellent!!!!❤❤❤👍👍👍
Bill Tobin
Bill Tobin
17:17 30 Nov 19
This is my 2nd time buying a car from Kia Of West Chester. My first experience was good but the 2nd time around was even better. Chris Brousseau really helped me in securing a vehicle I wanted and the price range I was looking at. The manager Steve G. was also an ace by helping me seal the deal for my vehicle. Both gentlemen were a pleasure to deal with and I’ll be back in the future for sure.
sniped1st
sniped1st
00:58 30 Nov 19
Came to buy a first new car for my son and they were amazing. They made sure he had the best financing could get and he was able to drive off the lot with his new car. They were transparent with everything and friendly. Matt is an awesome salesman. I highly recommend them!
Ian Haneke
Ian Haneke
18:43 29 Nov 19
If you’re looking for a Kia, which you should be, head to Kia of West Chester and talk to Jason. He was able to get me in the car I was looking for at the price I needed. I know where I’m headed when it’s tome to buy my next car.
Daniel Malloy-Good
Daniel Malloy-Good
15:21 29 Nov 19
Love Chris. Very helpful and knowledgeable. Seemed to work well with management. Very happy with our new purchase and chris’s help.
Smooth Jazz
Smooth Jazz
00:35 26 Nov 19
I came in to the Kia of west chester the service was great Victor hooked us right up. Come see Victor
Gina Lizzo
Gina Lizzo
02:37 24 Nov 19
I bought my first car from Kia of West Chester and absolutely love it. My salesperson Matthew Kadash was very entertaining and knowledgeable. I was even able to reach out to him after to ask a question about a feature on the car, and he was more than willing to help out. Thank you Jim Sipala for sitting down with us and making sure we got a fair deal. I am grateful for the experience!
Kari Olvera
Kari Olvera
23:41 23 Nov 19
Thank you Chris Brusseau for making it possible, for your time and your awesome costumer service. My husband and I are 1000% satisfied with you and you work!!!
Y Tait
Y Tait
21:56 23 Nov 19
Victor was awesome today! I traded in my 2018 Kia Rio for a 2019 Kia sorrento and I am very happy with my purchase! I recommend victor, he was very fast and efficient!
Rosie garcia
Rosie garcia
16:44 23 Nov 19
Chris was wonderful his a very helpful, i recommend him to any one who’s looking for a to buy a car!
Suzanne Taylor
Suzanne Taylor
18:09 22 Nov 19
Jason Cowan handled the purchase of my Sorento with ease. The showroom was fun (great music!). Follow-up service has been wonderful. I would recommend Jim Sipala (and Jason Cowan) as the first place to shop for a vehicle!!! - Suzanne Taylor
Carter Reich
Carter Reich
13:15 22 Nov 19
I have leased 3 Sorrentos from this dealership and we finally took the plunge and bought a 2020 Telluride! Victor Davis was great from floor to door- he even drove the car to me in New Jersey (2hrs) and took the leased car back. Great service as always.
Christie Reinhardt
Christie Reinhardt
19:09 21 Nov 19
Chris was personable and super helpful. Made everything easy for us. Definitely recommend him!
Corrine Carozis
Corrine Carozis
00:57 19 Nov 19
Leasing our 2nd Optima from Kia of West Chester. Chris B. was great! Great experience.
Arlene Anderson
Arlene Anderson
23:07 16 Nov 19
I came here expecting to be disappointed, soon as I walked in Chris greeted me with a smile. I told him my horrible situation and he didn't friend he just said ok and walked me over to his desk. He did everything in his power to get me approved and didn't take no for an answer, he was so informative I am SO HAPPY HE WAS THE ONE AT THE DOOR! I drove off in a brand new Kia forte!
Jennifer Bussetti
Jennifer Bussetti
16:13 16 Nov 19
As a working mother of 3 young kids, I couldn't tell you how wonderful it was to work with Chris and the whole team at Kia of West Chester. I was given the options, time and space I needed to focus on my purchase while my kids got to play with balloons, have snacks, and make new friends with the customers and staff. We felt like family. And in all honesty, even if you're just looking, you should definetly stop in just to listen to the awesome 90s play list they have playing in the showroom. They're doing it right!
Vijay Malviya
Vijay Malviya
15:29 16 Nov 19
Chris... Thanks for the excellent service and support and care.
Jennifer Fehnel
Jennifer Fehnel
14:50 14 Nov 19
Had such a great experience with everyone I encountered yesterday when I purchased this beauty. Thank you guys so much for working the best deal possible for me. Kenneth was great. I’ll be sure to recommend everyone to Jim Sipala KIA!
Shelby Fretz
Shelby Fretz
01:18 08 Nov 19
Dropped by to check out a 2020 Kia Sportage and ended up rolling away with one. The experience was amazing. Ask for Kelly Lord! He was the best. Worked his buns off to get me a GREAT deal on the Sportage. You will not be disappointed.
Megan Kendrick
Megan Kendrick
00:57 08 Nov 19
Taking home my 2nd vehicle purchased from Jim Sipala Kia of West Chester today. Excellent customer service brought me back again 😀 and I am lucky enough to experience the same level of service the second time around. Thank you Jacob & Jason!
Eileen Pfeil
Eileen Pfeil
23:09 05 Nov 19
Victor is a exceptional salesman. He worked very hard to get me into the Elantra👍
Nadiyah Ogburn
Nadiyah Ogburn
21:10 05 Nov 19
Dealt with sales Representative Kenneth. Best guy ever very professional and knowledgeable.. I highly recommend this dealership...
Kayla Taylor
Kayla Taylor
18:56 05 Nov 19
I came in because I wanted to get out of my old car. My moms salesman, victor helped and did everything he said he’d do!! Hands down best Salesman ever !!!!!
Joe CODHero
Joe CODHero
02:29 05 Nov 19
Always friendly and professional.
Keane Daniels
Keane Daniels
21:26 04 Nov 19
Victor’s service was excellent!..he made the process very smooth...this was the best experience I’ve ever had purchasing a vehicle!!!...thumbs up!!!!...
Randy Rokosz
Randy Rokosz
19:35 04 Nov 19
I bought a used Kia Forte through Victor Davis with my wife this weekend. He was super helpful and patient with us through not only buying that car but then suddenly leasing another one that same day! He was a pleasure to work with, and we would both definitely recommend him to anyone looking to get into a Kia. Thanks!
Tim B
Tim B
22:45 31 Oct 19
An unexpectedly great experience... I went there (albeit at perhaps the best time of the month and the best time of the year) just to test drive one of the cars that I was considering. I had gone to other brand dealerships as well comparing potential vehicles. Although my plan was just to DRIVE the Kia Niro, I really liked it's size, features, and gas mileage. I figured that when I was ready to purchase my next car, it would likely be the Niro. But then when the Sales Manager (Steve) asked me to name my price, and then actually ended up taking my offer (of course I did start to get up to leave, but in the end, they gave me an unbelievable deal). The sales person, Kenny, was new but very helpful and did not pressure or try to up sell me on a vehicle that was pricier or had more features than I wanted. All in all, I was very pleased with my purchase and the car buying experience I had at Jim Sipala Kia dealership.
Ann Miller
Ann Miller
16:48 31 Oct 19
Chris was extremely knowledgeable, friendly and courteous. This dealership is very well organized – they took care of everything and we are exceedingly pleased not to mention it was a great deal.
Carl Barbour
Carl Barbour
23:13 29 Oct 19
The service was truly magnificent great Kenny and the Mgr Steve were awesome the warm hospitality that show the customers is great they make each customer feel truly unique & special
Gaddy James
Gaddy James
18:07 29 Oct 19
Came down and kill today and West Chester to get my car serviced and guess what wine up buy me a brand new 2019 Ford take awesome and if you ever down here you need a car talk to Victor have a blessed day
Brandon Johnson
Brandon Johnson
20:22 28 Oct 19
My experience at Kia of West Chester could not have been better. Victor was very helpful and was ultimately able to help me get a great price on my 2020 Kia Optima. I recommend Victor and this dealership to anyone who is looking for a car.
Phil Brabham
Phil Brabham
22:02 22 Oct 19
People and services have been great so far .
Austin Mcfarland
Austin Mcfarland
20:19 22 Oct 19
Went there to look for a new car and was helped by Lauren pierce . She is amazing at her job. She knew lots of information and very helpful with helping us choose what we liked. I strongly recommend anyone to go see her she works really hard to make you happy. Thanks Lauren...
Michael Benjamin
Michael Benjamin
10:33 13 Oct 19
Best deal in town
Beverly Shinnen
Beverly Shinnen
13:21 12 Oct 19
Jason C was very helpful & a caring saleperson! I would definitely recommend him!
M D
M D
01:00 03 Sep 19
Just bought a new Kia, this is a nice dealership with friendly staff
Toni Baylor-Ayewoh
Toni Baylor-Ayewoh
15:04 31 Aug 19
Our sales rep.(Victor Davis) was simply great.. He was knowledgable, polite, and attentive to us. He reviewed the car details and made sure he answered our questions. He is our go to agent, I recommend him with positive professionalism to Kia customers. He is a keeper. Thank you
Dulce Juarez
Dulce Juarez
04:06 28 Aug 19
Came in to pick up my car from the service shop and I was quickly greeted by Jim and Chris who talked to me about a trade. Chris B helped me since I got there and was very helpful as I am a first time car buyer! Answered all my questions by the end of the night (which was past their closing time 10pm) I drove home my ideal car! They have great customer service! Thanks so much Chris!!!
Jack Murray
Jack Murray
20:23 22 Aug 19
Chris is the man. Excited for my new car
Dolores Dunn
Dolores Dunn
20:38 20 Aug 19
My daughter and I went to Kia of West Chester and we're greater by Roger as we approached the door.He was full of enthusiasm and helped me pick out the perfect car. He made the whole process painless and even fun with his charismatic humor.The entire experience was amazing aND I would highly recommend Kia of West Chester.
Kamal Elliott
Kamal Elliott
23:09 19 Aug 19
Chris Brousseau helped me out and and I would recommend him
Shannon Bach
Shannon Bach
22:12 19 Aug 19
Chris was so good keeping me in my budget and worked really hard to make sure I was happy with the purchase. Thanks Chris! I will shop with you again
Dave Shellenbarger
Dave Shellenbarger
19:10 19 Aug 19
Thanks to Todd, Steve and Jesse on providing a great deal for our new KIA Optima and a new TV! They went above and beyond to make a deal we both could work with. This is our second buying experience at Jim Sipala KIA. We've been very happy both times.
Randi Shellenbarger
Randi Shellenbarger
18:05 19 Aug 19
Dear Jim, We were very pleased with the service we had Sat. August 17,2019. We bought a2019 Kia optima. Todd Williams, Steve, Jesse went on and beyond to help us. We felt very comfortable. With them. Chris helped me today Mon Aug 19 to give the guys a good report. Chris was very nice and went through the steps and wrote them down for me. Thank you, Randi and Dave shellenbarger
Vinay Reddy
Vinay Reddy
22:12 16 Aug 19
Chris will be helping find my future car. He is very helpful. Please reach out Kia, they always give the best offers
Blaine Gerald
Blaine Gerald
17:26 16 Aug 19
Customer service was quick and I had the best experience buying a car here so far.
Caitlyn Smith
Caitlyn Smith
17:12 16 Aug 19
Jason was awesome!
Jessica Gardner-Anderson
Jessica Gardner-Anderson
16:37 16 Aug 19
Chris helped me with my vehicle needs. Definitely planning on being back soon to purchase a new vehicle. Love the music and atmosphere. Felt welcome as soon as I walked in the door!!!
Ms. Mulligan
Ms. Mulligan
20:07 15 Aug 19
I love Kia of West Chester!!! Their service is terrific! I bought my very first new car here....and I have been going back ever since....They are fair and honest and provide accurate service...That's so important when so many places want to over charge you....Honesty and integrity are found at Kia of West Chester!!.....😃
Ralph Haney
Ralph Haney
17:40 15 Aug 19
Earlier today I visited Kia of West Chester with a somewhat complicated issue. After explaining my position, the problem was eventually solved to my complete satisfaction. The staff was very professional and friendly. While there I saw many interesting cars and will definitely give them another look when in the market for my next car.
S. Barnes
S. Barnes
16:24 15 Aug 19
Jason and the team were very easy to work with and helped me get into a brand new vehicle. Now I have a dependable vehicle with a great warranty and no longer have to sweat being stuck with large, out of pocket repair bills. Thanks again, Jason and the team at Kia of West Chester!
Stephanie Matusky
Stephanie Matusky
16:09 15 Aug 19
Very professional, quick and painless! Jason Cowan is the man at Kia of West Chester!!!
Patra Sharp
Patra Sharp
03:53 15 Aug 19
I experienced Tremendous customer service from all the staff as soon as I walked through the door. Everyone was willing to help out. But I want to thank CHRIS in particular for reaching out to me and made sure I was attended to. Chris is awesome too and that he worked hand in hand with Kyle to make sure I was happy and satisfied with their services they provided. I would definitely recommend anyone to go see CHRIS if they want a car. I give him a 10/10 for EXCELLENT CUSTOMER SERVICE.I LOVE my KIA FORTE 2019, thanks to KYLE for making it happen. I went there not hoping to walk away with a brand new car because of my credit but he made it happen and was willing to work with me in every way he could. He went out of his way to make sure that the financial manager worked with me too. He made me feel valued as a customer, not to forget, he is passionate, knowledgeable about his job and always ready to help out.i definitely recommend him for anyone who goes to KIA OF WEST CHESTER, Again I give him a 10/10 for EXCELLENT CUSTOMER SERVICE.
Allison Humphries
Allison Humphries
00:00 15 Aug 19
This dealership has great salesman who are truly personable and respectable. Made me feel like they truly cared about me and not just making a sale. They got me into a NEW Kia at the rate I wanted without any hassle. I would highly recommend 🙂
Tim Pickel
Tim Pickel
23:59 14 Aug 19
Can't say enough about the dealership. Everyone was very professional, polite and went out of their way to meet my needs. I highly recommend this dealership if you are in the market for a good car!
Barbara Corbin
Barbara Corbin
23:31 14 Aug 19
I want to thank Chris for his customers service!he is such a wonderful person and he was able to help me with purchasing a new car ! He made me a very happy customer! I would recommend anybody that looking for a new car to see Chris! He gets 10 thumbs up !
RG BRJ
RG BRJ
21:27 14 Aug 19
Brought my 09 Sorrento in for service and ended up leaving in a brand new 2019 Sorrento!My sales person Kassy was such a pleasure to work with. She took her time and wasn't pushy with me. She answered all my questions and worked hard to get me a fair deal on my new car and trade.If you are in the market for a new vehicle go on in and ask for Kassy. Best car buying experience by far, I highly recommend going in and seeing her. Thank you Kassy and Jim Sipala for making the process fast and easy for me. My nephew is starting college soon and he is in the market so I will be sending him their way.
Frank McDonnell
Frank McDonnell
17:08 13 Aug 19
Chris was my sales consultant and was very helpful and the process was seamless! Will definitely recommend him in the future. If you’re going to shop Kia, shop Chris!!